Frequently Asked Questions (FAQ)

Q: What does "curated" mean in reference to your products?

A: Curated means that our team carefully selects and evaluates each product before offering it for sale. We strive to provide unique and high-quality items that our customers will love.

Q: Are your prices in Canadian dollars?

A: Yes, all prices listed on our website are in Canadian dollars.

Q: Can I request a custom order for a specific product?

A: Unfortunately, we are not able to accommodate custom orders at this time. However, if you have any suggestions or feedback for items you would like to see in our store, please feel free to contact us.

Q: How do you ensure the quality of your products?

A: We work closely with our suppliers to ensure that our products meet our high standards. We also inspect each item before packaging and shipping it to our customers. If you receive a defective or damaged item, please contact us within seven days of receiving your order, and we will do our best to resolve the issue.

Q: Can I return or exchange an item?

A: We only accept returns or exchanges for defective or damaged items. Please contact us within seven days of receiving your order if you have any issues with your items.

Q: How often do you restock your products?

A: Our products are sold in limited quantities and may not be restocked once they sell out. We suggest checking our website frequently to see if a product you are interested in is back in stock.

Q: Do you offer discounts or promotions?

A: We may offer discounts or promotions from time to time. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.